GAIA · Document · Document & Comply

Creates, checks, collects, and reconciles documents and compliance data to prevent blocks, delays, and rejected invoices.

GAIA owns the paperwork across the whole life of a shipment: it knows what every shipment, lane, and mode requires, drafts and collects documents, cross-checks values, chases what is missing, reconciles mismatches, and builds the evidence packs operations, customs, disputes, and invoices depend on.

GAIA

Document · Document & Comply

Creates, checks, collects, and reconciles documents and compliance data to prevent blocks, delays, and rejected invoices.

Document completeness · HRP-2874 · ocean export

GAIA ARGOS Illustrative data

Commercial invoice

Received · values verified against shipment

Verified

Packing list

Received · weights match invoice and booking

Verified

Customs entry

Declared value $42,310 ≠ invoice $43,520, line 7 missing

Mismatch

Certificate of origin

Not received · requested from shipper · 2nd chase today

Chasing

Bill of lading draft

Drafted by GAIA from shipment data · awaiting review

Draft ready
  1. Map requirements
  2. Collect & draft
  3. Cross-check values
  4. Chase gaps
  5. Reconcile
  6. Build evidence pack
  7. Release to invoice

What it changes

Three outcomes, owned end to end

GAIA watches, acts, and reports inside your existing systems, with every action on the record.

Complete, every time

Required-document checklists per shipment type and lane, tracked to completion automatically.

Values that match

Weights, values, parties, and references are cross-checked between documents, mismatches surface before they cause holds.

Blockers cleared early

Missing PODs and certificates are chased the day they are late, not the day the invoice fails.

Capabilities

What GAIA does all day

Creates and requests documents, checks and reconciles values across them, clears blockers, and routes regulated formalities to authorized people.

Requirement mapping

Knows the document and compliance set each shipment, mode, and trade lane requires.

Creation & collection

Drafts standard documents from shipment data and collects the rest from the right parties.

Extraction & checking

Reads values from documents and validates them against shipment data and each other.

Cross-document reconciliation

Compares invoice, packing list, B/L, and customs entries for consistency.

Automated chasing

Requests missing documents on an escalating, polite cadence until they arrive.

Evidence-pack assembly

Builds the proof files customs, disputes, claims, and invoices require.

Blocker detection

Flags missing, inconsistent, or risky data before submission.

Routing to authorized people

Prepares and hands regulated formalities to the people responsible for filing them.

Integrations

Works inside your existing stack

GAIA reads from and acts in the systems your operation already runs, no migration required.

TMS & forwarding systems

Shipment, quote, and milestone data, read and written in place.

Email & communication

RFQs, carrier replies, and customer threads, understood in context.

Spreadsheets & rate files

The rate sheets and trackers your operation already runs on.

Controls

Accountable by design

You define what GAIA may see, do, and spend. Everything else routes to a person, with evidence attached.

Permissions

Each agent has explicit scopes: which systems it may touch, which actions it may take, and where its authority ends.

Approvals

Monetary thresholds and sensitive workflows route to people, with evidence, reasoning, and expected impact attached.

Audit trails

Every action records its agent, trigger, source data, and result. The operation stays explainable end to end.

Guardrails

Margin floors, rate limits, and restricted workflows are hard boundaries agents cannot cross, and are tested continuously.

Exception handling

When reality misbehaves, agents stop and route to a person with full context. Nothing fails silently.

Human control

People set the rules, approve the consequential, and can pause any agent at any time. Autonomy is always granted, never taken.

FAQ

About GAIA

Does GAIA replace a customs broker?

No. GAIA prepares, checks, reconciles, and routes documents to the people authorized to file. It does not give legal advice or perform regulated actions on its own.

Which document types does GAIA handle?

Commercial invoices, packing lists, bills of lading and AWBs, certificates of origin, customs entries, PODs, and the trade-specific certificates your lanes require.

How does GAIA prevent customs holds?

By checking completeness and cross-document consistency before filing, the mismatches that cause holds are caught while they are still edits.

Harpie · Agentic workforce

Put Gaia to work

Five agents. One operating intelligence. No migration, no long onboarding.