Autonomy your operation can govern
Enterprise forwarding networks need more than capable agents, they need control that scales: who may act, on what, up to which amount, with which oversight. That control is the foundation Harpie is built on.
Principles
Accountable autonomy, by design
Six principles govern every agent action across every desk, branch, and entity.
Permissions
Each agent has explicit scopes: which systems it may touch, which actions it may take, and where its authority ends.
Approvals
Monetary thresholds and sensitive workflows route to people, with evidence, reasoning, and expected impact attached.
Audit trails
Every action records its agent, trigger, source data, and result. The operation stays explainable end to end.
Guardrails
Margin floors, rate limits, and restricted workflows are hard boundaries agents cannot cross, and are tested continuously.
Exception handling
When reality misbehaves, agents stop and route to a person with full context. Nothing fails silently.
Human control
People set the rules, approve the consequential, and can pause any agent at any time. Autonomy is always granted, never taken.
Scale
From one desk to the whole network
Deployment scales the way your organization does, by desk, branch, trade lane, or entity, each with its own permissions and thresholds.
Scoped rollout
Enable agents per team, branch, or lane. Each scope carries its own permissions, thresholds, and approvers.
Central oversight
One audit trail across all scopes: every action, every approval, every enforcement, searchable and exportable.
Measured expansion
Financial impact is tracked per agent and per scope, so expansion decisions are made on numbers, not anecdotes.
Security posture
Straight answers on data and control
Harpie publishes its practices plainly and does not claim certifications it does not hold.
Your data stays yours
Operational data is used to run your agents, not to train models for other customers, and never shared between customers.
Least-privilege access
Connections request the narrowest scopes that do the job, and every scope is visible and revocable at any time.
Human override, always
Any agent can be paused instantly, per scope or globally. Pending actions queue safely for review.
Harpie · Agentic workforce
Govern an agentic operation
Five agents. One operating intelligence. No migration, no long onboarding.