One intelligence. Five agents. Your operation.
Beneath the five agents, Harpie is the operating intelligence that makes them one team: it sequences their work, enforces your permissions, routes decisions to people, runs your custom workflows, and keeps a complete record of everything.
Platform capabilities
What Harpie does beneath the agents
Three native capabilities make the five agents one coordinated team, and let Harpie run the workflows only your operation knows.
Orchestration & control
Harpie coordinates the five agents across every open shipment: it ranks the next action by financial impact, enforces permissions and monetary thresholds, routes approvals to people, and writes every action to an audit trail.
Custom workflows
Your operation has workflows no off-the-shelf agent can know. Harpie builds and runs them, your triggers, conditions, actions, approval gates, and exception routes, across whichever agents and systems they touch.
Capacity & automation
Harpie measures where your team’s hours actually go, identifies the repetitive work agents should take, and tracks the capacity released, so the same team carries more freight and keeps the work that needs judgment.
Custom workflows
Your operation has workflows no off-the-shelf agent can know. Harpie can run those too.
Trigger, conditions, agent actions, approval gates, and exception routes, defined for your process, run across the agents and systems it touches, audited on every execution.
Trigger
Shipment delivered, no POD after 48h
Condition
Invoice value > $0 and POD required by contract
Action · GAIA
Request POD from carrier, escalate every 72h
Approval
Operator confirms POD matches delivery
Action · THEMIS
Release invoice · attach POD
Exception route
POD disputed or unreadable → route to operator with full context · workflow pauses
Audit log, run #1284
09:14:02HarpieTriggered by HRP-2790 (delivered 48h, no POD)
09:14:05GAIAPOD request sent to carrier · template C-2
09:14:05HarpieRun registered · next escalation scheduled +72h
Capacity & automation
The same team, carrying more freight
Harpie measures where operator hours go, identifies the repetitive work agents should take, and tracks the capacity released, while judgment and relationships stay human.
Controls
Permissions, approvals, audit, first-class
Control is not a settings page bolted on. It is how the platform works.
Human approval card
Proposed byHERMES
ActionBook Carrier B · $3,265
ReasonBest price-risk on lane · −$145 vs benchmark
Expected impactMargin $987 (floor $750)
Audit trail
09:41:12PEITHOQuote Q-8841 sent · Standard tier · within guardrails
09:52:30THEMISVendor invoice flagged · $185 over agreement
10:03:44Human · M.K.Approved booking B-2291 ($3,265)
10:03:45HERMESBooking executed · confirmation filed by GAIA
Permissions
Each agent has explicit scopes: which systems it may touch, which actions it may take, and where its authority ends.
Approvals
Monetary thresholds and sensitive workflows route to people, with evidence, reasoning, and expected impact attached.
Audit trails
Every action records its agent, trigger, source data, and result. The operation stays explainable end to end.
Guardrails
Margin floors, rate limits, and restricted workflows are hard boundaries agents cannot cross, and are tested continuously.
Exception handling
When reality misbehaves, agents stop and route to a person with full context. Nothing fails silently.
Human control
People set the rules, approve the consequential, and can pause any agent at any time. Autonomy is always granted, never taken.
Deployment
Live without the long onboarding
Five steps, each reversible, each measurable.
01
Connect
Harpie connects to your existing systems, TMS, email, spreadsheets, portals, with read-only access. Nothing about your operation changes on day one.
02
Observe
The agents watch real workflows: how quotes are built, how exceptions are handled, where margin leaks. The operation’s baseline becomes measurable.
03
Deploy
You enable agents one by one, with permissions and thresholds you set. The first agents go live quickly, with no heavy onboarding.
04
Measure
Every agent action carries its financial impact: rate saved, revenue recovered, hours released. You see the numbers move from week one.
05
Expand
As trust builds, thresholds widen and more agents and workflows come online, at your pace.
Harpie · Agentic workforce
Connect Harpie to your operation
Five agents. One operating intelligence. No migration, no long onboarding.