Five agents for freight forwarding
Five specialist agents that quote, buy, execute, document, and protect margin, inside the tools you already use.
PEITHO
Quote · Quote & Win
- Sees
- Incoming RFQs across email and portals, your rates and history with the customer, viable routes, and live lane-market movement.
- Does
- Qualifies and prioritizes requests, finds the best route and price options inside margin guardrails, sends quotes, and runs the follow-up cadence.
- Delivers
- More of the demand you already receive, converted into booked freight at defensible margin.
Extracted RFQ
LaneIzmir → Birmingham
Cargo14 pallets · 8.2t · non-haz
ReadyNext Tuesday
CustomerReturning · 23 quotes · 61% won
Follow-up cadence, Standard at $2,390
- T0 Quote sent, 11 min after RFQ
- +2d Polite nudge, opened twice, no reply
- +5d Options reframed, Economic tier surfaced
- +9d Final check before expiry
- +12d Close as lost · capture reason
Dedicated trailer, fixed schedule. PEITHO leads with this tier for this customer’s history.
HERMES
Buy · Buy & Book
- Sees
- Demand forecasts, capacity gaps, carrier options and rates, lane history, reliability records, and live market benchmarks.
- Does
- Forecasts gaps, sources and ranks options on price and risk, negotiates within your rules, consolidates loads, and books once approved.
- Delivers
- A lower, defensible buy rate and secured capacity on every shipment, with the reasoning recorded next to the booking.
ARGOS
Execute · Execute & Recover
- Sees
- Every milestone, deadline, hold, document gap, status signal, and disruption signal across all active shipments.
- Does
- Tracks and reconciles status, ranks exceptions by exposure, plans and coordinates recovery, and communicates proactively to every party.
- Delivers
- Problems caught while they are still cheap, customers who already know, and shipments that arrive ready to invoice.
GAIA
Document · Document & Comply
- Sees
- Required documents per shipment, lane, and mode; received documents; and the values inside them.
- Does
- Creates and requests documents, checks and reconciles values across them, clears blockers, and routes regulated formalities to authorized people.
- Delivers
- Shipments that never wait on paperwork, and invoices that never bounce for missing proof.
Commercial invoice
Received · values verified against shipment
Packing list
Received · weights match invoice and booking
Customs entry
Declared value $42,310 ≠ invoice $43,520, line 7 missing
Certificate of origin
Not received · requested from shipper · 2nd chase today
Bill of lading draft
Drafted by GAIA from shipment data · awaiting review
THEMIS
Margin & Cash · Margin & Cash
- Sees
- Expected, committed, and actual economics of every shipment; vendor invoices; client invoice lines; and receivables aging.
- Does
- Sets and enforces margin rules, audits costs, recovers missed charges, prepares evidence-backed invoices, and manages disputes and collection.
- Delivers
- Shipments that close at the margin they were sold at, earned revenue collected, and cash arriving sooner.
With Harpie, this shipment keeps +$584 more margin.
Sale price$6,400
Transport buy (HERMES)$4,310
Vendor costs$680
Accessorial revenue$0
Expected margin$1,410
Actual margin$1,118
Without Harpie, $584 of earned margin leaks away on this shipment.
Built for forwarding operations where every margin point matters
5
specialist agents, one operating intelligence
Quote → Cash
almost the whole daily cycle, covered end to end
Your stack
works inside the TMS, email, and spreadsheets you already use
The operating cycle
Five agents. The whole daily operation.
One stage each, clean handoffs, from first quote to collected cash.
PEITHO
Quote · Quote & Win
Step 1 of 5 · Quote
Win more of your quotes
Turns every RFQ into a profitable quote, sent fast and followed to a decision.
- Receive RFQ
- Qualify & enrich
- Compare routes & market
- Build priced options
- Send
- Follow up
- Win & learn
Extracted RFQ
LaneIzmir → Birmingham
Cargo14 pallets · 8.2t · non-haz
ReadyNext Tuesday
CustomerReturning · 23 quotes · 61% won
Follow-up cadence, Standard at $2,390
- T0 Quote sent, 11 min after RFQ
- +2d Polite nudge, opened twice, no reply
- +5d Options reframed, Economic tier surfaced
- +9d Final check before expiry
- +12d Close as lost · capture reason
Dedicated trailer, fixed schedule. PEITHO leads with this tier for this customer’s history.
HERMES
Buy · Buy & Book
Step 2 of 5 · Buy
Buy capacity for less
Finds, negotiates, and books the best capacity at the best price-risk balance.
- Forecast capacity
- Source & benchmark
- Negotiate
- Consolidate
- Approve
- Book & confirm
- Monitor & hand off
ARGOS
Execute · Execute & Recover
Step 3 of 5 · Execute
Catch problems before they cost
Executes and watches every shipment, keeps everyone informed, and resolves exceptions before they cost.
- Take over booking
- Track milestones
- Detect exceptions
- Plan recovery
- Communicate
- Confirm delivery
- Hand off to close
GAIA
Document · Document & Comply
Step 4 of 5 · Document
Documents always ready
Creates, checks, collects, and reconciles documents and compliance data to prevent blocks, delays, and rejected invoices.
- Map requirements
- Collect & draft
- Cross-check values
- Chase gaps
- Reconcile
- Build evidence pack
- Release to invoice
Commercial invoice
Received · values verified against shipment
Packing list
Received · weights match invoice and booking
Customs entry
Declared value $42,310 ≠ invoice $43,520, line 7 missing
Certificate of origin
Not received · requested from shipper · 2nd chase today
Bill of lading draft
Drafted by GAIA from shipment data · awaiting review
THEMIS
Margin & Cash · Margin & Cash
Step 5 of 5 · Margin & Cash
Keep the margin you earned
Protects the margin you promised, recovers every revenue you earned, and accelerates collection.
- Set guardrails
- Track P&L
- Manage accruals
- Audit costs
- Recover revenue
- Invoice
- Resolve & collect
With Harpie, this shipment keeps +$584 more margin.
Sale price$6,400
Transport buy (HERMES)$4,310
Vendor costs$680
Accessorial revenue$0
Expected margin$1,410
Actual margin$1,118
Without Harpie, $584 of earned margin leaks away on this shipment.
Custom workflows
Your operation has workflows no off-the-shelf agent can know. Harpie can run those too.
Beyond the five agents, Harpie can automate and orchestrate the workflows specific to your business, your rules, your approvals, your exceptions, your systems. Describe the process that eats your team’s time, and we will show you how Harpie would run it.
Tell us about your workflowTrigger
Shipment delivered, no POD after 48h
Condition
Invoice value > $0 and POD required by contract
Action · GAIA
Request POD from carrier, escalate every 72h
Approval
Operator confirms POD matches delivery
Action · THEMIS
Release invoice · attach POD
Exception route
POD disputed or unreadable → route to operator with full context · workflow pauses
Audit log, run #1284
09:14:02HarpieTriggered by HRP-2790 (delivered 48h, no POD)
09:14:05GAIAPOD request sent to carrier · template C-2
09:14:05HarpieRun registered · next escalation scheduled +72h
Design your agent
Tell us the agent that would change your life.
The five cover almost everything. If one more specialist would change your week, describe it, and we will tell you how Harpie would build it.
Describe your agentHarpie platform
One intelligence beneath the five agents
Harpie is more than five agents. Underneath, one operating intelligence decides what each agent does next, enforces your permissions, sends the big calls to a person, and runs the custom workflows only your operation knows.
01
Orchestration & control
Keeps the five agents working as one team.
- Ranks the next action by financial impact
- Enforces permissions and approval thresholds
- Writes every action to an audit trail
02
Custom workflows
Runs the processes only your operation knows.
- Your triggers, conditions, and rules
- Approval gates and exception routes
- Across every agent and system they touch
03
Capacity & automation
Gives hours back to your team.
- Measures where operator time goes
- Automates the repetitive, rule-based work
- Keeps judgment and relationships human
Deployment
Live without the long onboarding.
No migration and no big-bang switch. Harpie connects read-only, learns how your operation works, then you turn agents on one at a time and watch the impact, expanding only as far as you want.
-
01
Connect
Read-only access to your TMS, email, and sheets. Nothing changes yet.
-
02
Observe
Harpie learns how your operation works, and where margin leaks.
-
03
Deploy
Turn agents on one by one, with your permissions and thresholds.
-
04
Measure
Every action shows its impact: rate saved, revenue recovered, hours back.
-
05
Expand
Widen thresholds and add agents and workflows at your pace.
Every step is reversible. You keep control the whole way, and you are never locked in.
Accountability
Autonomous where it should be. Accountable everywhere.
Explicit permissions. Approvals on what matters. Every action logged.
Permissions
Each agent has explicit scopes: which systems it may touch, which actions it may take, and where its authority ends.
Approvals
Monetary thresholds and sensitive workflows route to people, with evidence, reasoning, and expected impact attached.
Audit trails
Every action records its agent, trigger, source data, and result. The operation stays explainable end to end.
Guardrails
Margin floors, rate limits, and restricted workflows are hard boundaries agents cannot cross, and are tested continuously.
Exception handling
When reality misbehaves, agents stop and route to a person with full context. Nothing fails silently.
Human control
People set the rules, approve the consequential, and can pause any agent at any time. Autonomy is always granted, never taken.
Harpie · Agentic workforce
Put your profit team to work
Five agents. One operating intelligence. No migration, no long onboarding.